Realigning the City of Austin content auditing process
User research | Facilitation | Content auditing | Whiteboarding
Reimagining the Seasonal Allergies Treatment and Management
Generative user research | Concept and wireframes designing | prototyping | Usability testing & concept validation | paper prototype click testing | personas | product designing
Design thinking approach to identify the channels to promote research and recruit diverse Austin residents
User research | Design thinking methodologies- Mind map, Prioritization mapping | Experience–journey mapping | Legal communications | Quantitative analysis | Concept validation
City of Austin homelessness dashboard usability test
Dashboard usability test | Content testing | Participant recruitment | Product prioritization